Introducing: the All-New Digital Digest Podcast

Hello and welcome to the Digital Digest podcast version 2.0. Back in 2015, I wanted to experiment with audio and with podcasts. I started recording podcasts on my own time, focusing on the tech news cycle. Very soon I was spending a few hours per week recording and editing up to 23 episodes on a weekly Continue reading Introducing: the All-New Digital Digest Podcast

“Apps that get acquired don’t last.”

Mailbox, the app that single-handedly revolutionized emails & productivity apps on mobile, is being shut down by its parent, Dropbox. They’re also shutting down Carousel, the excellent but under-used photo management app. Carousel’s core focus around photos will stay inherent to Dropbox, although features such as Flashback and Shared Albums will not make it to Continue reading “Apps that get acquired don’t last.”

How to make customers happy (using your support team)

In the past, I’ve written about how Customer Support should be a part of your Marketing effort. Customer support can make or break small businesses, and has a powerful impact on the outcome, successful or not, experienced by younger companies: every praise matters, and any customer with a high enough number of followers can help Continue reading How to make customers happy (using your support team)

The Bernie Mic Drop

How’s that for “New York values”, Senator Cruz? I haven’t yet had time to look at what happened during the latest democratic debate, but this video put a smile on my face. A great way to start the weekend. http://media.mtvnservices.com/embed/mgid:arc:video:comedycentral.com:52cf7d72-5097-43cc-9988-06cb0dff01a4 The Nightly Show with Larry Wilmore Get More: The Nightly Show Full Episodes,The Nightly Show Continue reading The Bernie Mic Drop