James Gunn on Hollywood and the success of the “Deadpool” movie

So, over the next few months, if you pay attention to the trades, you'll see Hollywood misunderstanding the lesson they should be learning with Deadpool. They'll be green lighting films "like Deadpool" - but, by that, they won't mean "good and original" but "a raunchy superhero film" or "it breaks the fourth wall." They'll treat …

“Apps that get acquired don’t last.”

Mailbox, the app that single-handedly revolutionized emails & productivity apps on mobile, is being shut down by its parent, Dropbox. They’re also shutting down Carousel, the excellent but under-used photo management app. Carousel’s core focus around photos will stay inherent to Dropbox, although features such as Flashback and Shared Albums will not make it to …

How to make customers happy (using your support team)

In the past, I’ve written about how Customer Support should be a part of your Marketing effort. Customer support can make or break small businesses, and has a powerful impact on the outcome, successful or not, experienced by younger companies: every praise matters, and any customer with a high enough number of followers can help …