How to make customers happy (using your support team)

In the past, I’ve written about how Customer Support should be a part of your Marketing effort. Customer support can make or break small businesses, and has a powerful impact on the outcome, successful or not, experienced by younger companies: every praise matters, and any customer with a high enough number of followers can help …

The Bernie Mic Drop

How's that for “New York values”, Senator Cruz? I haven't yet had time to look at what happened during the latest democratic debate, but this video put a smile on my face. A great way to start the weekend. http://media.mtvnservices.com/embed/mgid:arc:video:comedycentral.com:52cf7d72-5097-43cc-9988-06cb0dff01a4 The Nightly Show with Larry Wilmore Get More: The Nightly Show Full Episodes,The Nightly Show …